The CEO informs you that the Marketing Manager submitted an issue report about a seminar for education agents that his team is organising. The CEO is disappointed by how the

The CEO informs you that the Marketing Manager submitted an issue report about a seminar for education agents that his team is organising. The CEO is disappointed by how the Marketing Manager is handling the issue because he is not proposing any innovative solution: ‘ ?’ he says. See the report filed by the Marketing Manager below: April 23 20XX Marketing Delay – show bags delivery for the Education Agent Seminar on Sunday, May 16, 20XX Mark Lawson – Marketing Manager The show bags for the event will arrive two weeks late and be delivered on the Saturday before the event. The event set-up is scheduled for Friday at the event venue. There is no budget allocated to pay staff to work after hours on Saturday to fill the show bags with the merchandise and information material. Use plain paper bags. Do not use the show bags. CEO CEO You have received the following feedback about the Marketing Manager: ·        support does the Marketing Manager require? ·        solution would you propose for the issue described in the issue report in Scenario A? ·        advice would you give the Marketing Manager to improve his critical and creative skills? ·        advice would you give the Marketing Manager to improve his work relationship with the team? ·       How could the Marketing Manager better support his team? ·        learning arrangements would you organise for the Marketing Manager? lessons can be learned from this scenario?

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