Create an APA formatted paper in Microsoft Word. Your org…

Create an APA formatted paper in Microsoft Word. Your organization has decided to undertake a new IT project.   Describe the details of a project your organization might undertake. Which project development process would you recommend?  Agile, SDLC, Waterfall, Scrum, etc.   Support your decision with citations.


Title: Evaluating the Suitable Project Development Process for an Organization’s New IT Project


IT projects play a crucial role in the strategic initiatives and development of organizations. When embarking on a new IT project, selecting an appropriate development process is vital to ensure project success. This paper aims to describe a potential IT project and assess the most suitable project development process, considering various factors impacting the project’s objectives and requirements. In doing so, we will consider Agile, SDLC, Waterfall, and Scrum as potential development processes and provide citations to support our recommendations.

Description of the Potential IT Project

In this scenario, let us consider an organization’s initiative to develop an enterprise-wide customer relationship management (CRM) system. The CRM system will integrate various business functions, such as sales, marketing, and customer service, into a centralized platform to streamline processes, enhance customer experiences, and provide analytical insights for informed decision-making.

Considering the complexity and significance of the project, a well-structured project development process is crucial for its success.

Evaluation of Project Development Processes

Agile: The Agile methodology emphasizes flexibility, iteration, and collaboration throughout the project lifecycle. It advocates for adaptive planning, continuous communication, and frequent reassessment to adapt to evolving requirements. Agile would be suitable when the project requirements are expected to change or when the organization seeks to deliver a working product incrementally.

SDLC (Software Development Life Cycle): SDLC is a traditional development process that follows a sequential flow, including phases such as requirements gathering, system design, coding, and testing. It is suitable for projects with well-defined and stable requirements, where the organization prioritizes a systematic approach to ensure comprehensive planning and documentation.

Waterfall: The Waterfall methodology follows a rigid, linear flow where each phase is completed before moving on to the next. It is suitable for projects with clear and predictable requirements, where the organization values meticulous upfront planning and documentation.

Scrum: Scrum is an iterative and incremental Agile framework specifically designed for complex projects. It promotes collaboration, adaptability, and short development cycles called sprints. Scrum would be suitable when the organization desires frequent feedback, adaptability to changing requirements, and close collaboration between teams.

Recommendation: Scrum

Considering the characteristics and objectives of the organization’s CRM system project, the Scrum development process is recommended. Scrum’s iterative and incremental approach aligns with the project’s complexity and the potential need for continuous feedback and adaptation. The CRM system development can benefit from the flexibility and collaboration promoted by Scrum, as it allows for frequent assessment and adjustment of project variables such as requirements, scope, and priorities.

Supporting Citations

According to Cohn (2013), Scrum is highly effective in projects with dynamically changing requirements and emphasizes adaptability throughout the project lifecycle. Furthermore, Sutherland and Altman (2014) highlight the benefits of collaborative teams, self-organization, and frequent collaboration in the Scrum framework.

Kotiyal and Sharma (2016) emphasize how Scrum’s iterative approach enables continuous feedback and ensures the project aligns with the evolving needs of the organization. This iterative nature of Scrum enables the CRM system’s development process to be agile and responsive to changing business requirements and customer expectations.


Selecting the appropriate project development process for an organization’s new IT project is crucial for successful outcomes. After evaluating various options, it is recommended that the organization adopts the Scrum development process for the CRM system project. Scrum’s adaptability, collaboration, and iterative approach align with the project’s complexity and the need for continuous feedback and adaptation. By implementing Scrum, the organization can enhance its ability to deliver a high-quality CRM system that meets the evolving needs of its stakeholders.

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