In short, implementation is a critical aspect of any change initiative. Leaders should strive to understand why people resist a change (Daft, 2010). They can use communication and training, participation

In short, implementation is a critical aspect of any change initiative. Leaders should strive to understand why people resist a change (Daft, 2010). They can use communication and training, participation and involvement, and—as a last resort— coercion to overcome resistance. Leaders should recognize that change can have negative as well as positive consequences. One of the most difficult situations leaders may face is downsizing. They can use techniques to ease the stress and hardship for employees who leave as well as maintain the morale and trust of those who remain. References Daft, R.L. (2010). (5th Ed.). Mason, OH: South-Western. David, F. R. (2013). (14th ed.). New Jersey: Pearson.