a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples

The results of the Work Environment Assessment indicate that the civil nature of my workplace can be described as moderately civil. The assessment involved evaluating various aspects such as communication, respect, fairness, and conflict resolution within the organization. While there were some positive aspects, such as open communication channels and a general sense of respect, there were also key areas where the workplace fell short of being completely civil.

One area where the workplace demonstrated civility is in the communication channel. There is an open-door policy, allowing employees to freely express their ideas, concerns, and suggestions. This promotes a collaborative environment where everyone feels heard and valued. Additionally, the organization consistently encourages effective communication through training sessions and workshops, emphasizing active listening and empathetic responses.

Respect is also evident within the workplace to a certain extent. Employees are expected to treat each other with courtesy and professionalism, promoting a harmonious working environment. Management has implemented policies prohibiting discriminatory behavior or any form of harassment, fostering an inclusive workplace culture. Additionally, there is a recognition and rewards program in place, which acknowledges employees for their contributions and encourages mutual respect among team members.

However, despite these positive aspects, there are some areas where the workplace lacks civility. One such area is the inconsistency in the application of fairness. While the organization has policies and procedures in place, there have been instances where favoritism or unfair treatment has been observed. This inconsistency erodes trust and creates a sense of injustice among employees, which hampers the overall civility of the workplace.

Another area where the workplace falls short in terms of civility is conflict resolution. While there is an open-door policy, it is often not effectively utilized to resolve conflicts. Instead, conflicts tend to be left unaddressed, leading to tension and animosity among employees. This lack of proactive conflict resolution strategies hinders the development of a truly civil workplace.

Further, the workplace’s response to incivility has been inconsistent. There was a specific incident where I personally experienced incivility in the workplace. In a team meeting, a colleague consistently interrupted and dismissed my ideas, creating a hostile environment. I felt disrespected and belittled. After the meeting, I approached my supervisor to address the situation.

Fortunately, my supervisor took my concerns seriously and initiated a conversation with the colleague involved. This allowed both parties to share their perspectives in a controlled and objective manner. The supervisor facilitated the dialogue, ensuring that both individuals felt heard and understood. Following the conversation, my colleague acknowledged their behavior and apologized for their actions. In order to prevent such incidents in the future, the supervisor also conducted a training session on effective communication and respectful behavior for the entire team.

In conclusion, while my workplace demonstrates some aspects of civility such as open communication and mutual respect, there are areas where improvements are needed. Inconsistency in fairness and a lack of proactive conflict resolution strategies hinder the overall civility of the workplace. However, the organization has shown a willingness to address and rectify instances of incivility through dialogues and training sessions. It is crucial for the organization to continue striving for a more civil work environment by implementing consistent fairness practices and by actively promoting proactive conflict resolution strategies.