Here is a use case example:Use Case Name: Main Menu …

Here is a use case example: Use Case Name: Main Menu Importance Level: Normal Primary Actor: Use Case Type: Stakeholders anInterests: Brief Description: This example use case determines how the Agent would use the system Trigger: Relationships: Normal Flow of events: Subflows: None Alternate / Exceptional Flows:

Answer

Use Case Name: Main Menu
Importance Level: Normal
Primary Actor: Agent
Use Case Type: Stakeholders and Interests:
Brief Description: This use case example describes the steps involved in the Agent using the system’s main menu.
Trigger: The Agent wishes to access the system’s main menu to perform various tasks or navigate through different options.
Relationships: This use case is closely tied to other use cases that involve different functionalities or features of the system. The main menu acts as a hub for the Agent to access these various functionalities.

Normal Flow of events:
1. The Agent launches the system and is presented with the login screen.
2. The Agent enters their credentials (username and password) and submits the form.
3. The system verifies the entered credentials and grants access.
4. The Agent is redirected to the main menu screen.
5. The main menu displays a list of available options or functionalities that the Agent can choose from.
6. The Agent selects an option from the main menu by either clicking on it or using a keyboard shortcut.
7. The system processes the selected option and takes the necessary action.
8. Depending on the chosen option, the system may display new screens or prompt the Agent to enter additional information.
9. The Agent interacts with the newly displayed screens or provides the required information.
10. The system performs the requested action based on the Agent’s input.
11. The system may display the results of the action or return the Agent to the main menu.
12. The Agent can repeat steps 6-11 to access and use different functionalities from the main menu.
13. When the Agent is finished using the system, they can choose to log out.
14. The system logs out the Agent, clears their session, and redirects them to the login screen.

Subflows: None

Alternate / Exceptional Flows:
1. If the Agent enters incorrect credentials in step 2, the system displays an error message and prompts the Agent to re-enter their credentials.
2. If the system is unavailable or experiencing technical difficulties, the Agent may be unable to access the main menu. In such cases, an error message is displayed, and the Agent is advised to try again later.

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