measurable performance goal metrics needed. Performance metrics for Cardiac Cath APRN Please use the below Performance goals and create measurable metrics for each.  This will be to extend a new employee’s (an APRN ) probation. · Improving Communication · Writing orders and notes timely · Timely follow up and follow through · Returning calls to patients and/or Family timely · Seeing patients timely · Rounding on patients with Attending daily

Performance metrics are essential for evaluating an employee’s performance and progress towards specific goals. In the case of a Cardiac Cath APRN, measurable performance metrics can be developed to assess their performance in areas such as improving communication, writing orders and notes timely, timely follow up and follow through, returning calls to patients and/or family timely, seeing patients timely, and rounding on patients with attending daily.

Improving Communication:

Measuring and assessing improvements in communication can be challenging, but with the right metrics, an APRN’s progress can be evaluated in this aspect. Some possible metrics that can be used include:

1. Patient satisfaction surveys: Administering surveys to patients can provide valuable feedback on the APRN’s communication skills, their ability to explain complex medical information clearly, and their willingness to listen and address patient concerns.

2. Number of patient complaints: Monitoring the number of complaints received from patients regarding communication issues can serve as a quantifiable metric for improvement. The goal should be to reduce the number of complaints over time.

3. Interdisciplinary communication: Assessing the frequency and quality of communication between the APRN and other healthcare professionals, such as physicians and nurses, can be another metric. This can be done through self-reporting or through surveys completed by other team members.

Writing Orders and Notes Timely:

Timely completion of orders and documentation is crucial in healthcare settings to ensure proper patient care and continuity. The following metrics can be considered to assess an APRN’s performance in this area:

1. Chart review: Evaluating the completeness and timeliness of the APRN’s charting, including the submission of orders and progress notes, can provide insights into their adherence to documentation protocols. The goal should be to complete documentation within a reasonable timeframe, such as within 24 hours of the patient encounter.

2. Compliance with documentation policies: Assessing the APRN’s adherence to organizational documentation policies and guidelines can help measure their ability to write orders and notes timely. This can be measured through periodic audits of their documentation.

Timely Follow-up and Follow-through:

Following up on patients’ conditions and ensuring appropriate follow-through on treatment plans are essential responsibilities for an APRN. Measurable metrics for this performance goal can include:

1. Follow-up appointment adherence: Tracking the percentage of patients who attend their scheduled follow-up appointments can indicate the APRN’s effectiveness in ensuring timely follow-up. Higher adherence rates would suggest better performance in this area.

2. Timeliness in test/result follow-up: Monitoring the APRN’s ability to review and communicate test results promptly can be another metric. This can be measured by evaluating the time taken between the availability of test results and the communication of those results to patients or other healthcare providers involved in the patient’s care.

Returning Calls to Patients and/or Family Timely:

Promptly responding to patient or family calls is crucial in maintaining patient satisfaction and addressing their concerns. Measurable metrics for assessing this performance goal could include:

1. Average response time: Measuring the average time taken by the APRN to return patient or family calls can provide an indicator of their timeliness. This can be calculated by tracking the time duration between the initial call and the APRN’s response.

2. Patient satisfaction surveys: Including questions related to the APRN’s responsiveness to patient or family calls in satisfaction surveys can also help assess their performance in this area.

Seeing Patients Timely:

Seeing patients promptly is crucial for patient satisfaction, access to care, and overall healthcare service efficiency. Measuring an APRN’s ability to see patients within reasonable timeframes can be done using the following metrics:

1. Average wait time: Tracking the average time patients spend in the waiting area before being seen by the APRN can provide insights into their ability to see patients timely. This metric can be collected and analyzed on a regular basis.

2. Patient scheduling adherence: Assessing the APRN’s adherence to scheduled appointment times can also help measure their performance. This can be achieved by comparing the actual appointment start times to the scheduled times.

Rounding on Patients with Attending Daily:

Rounding on patients with an attending physician helps ensure comprehensive care and collaboration among the healthcare team. The frequency and quality of these rounds can be assessed using the following metrics:

1. Rounding documentation: Evaluating the completeness and frequency of the APRN’s documentation regarding patient rounds can serve as a metric. This can include documenting the findings, interventions, and follow-up plans discussed during rounds.

2. Interdisciplinary collaboration: Assessing feedback from the attending physician and other team members involved in patient care can provide insights into the APRN’s performance during rounds. This can be done through periodic evaluations or surveys.

It is important to note that these metrics are suggestions and can be tailored based on the specific needs and requirements of the organization or healthcare facility. Additionally, regular feedback and discussions with the APRN can help refine and enhance these metrics to ensure ongoing improvement and professional development.