Performance metrics for Cardiac Cath APRN Please use the below Performance goals and create measurable metrics for each.  This will be to extend a new employee’s (an APRN ) probation. · Improving Communication · Writing orders and notes timely · Timely follow up and follow through · Returning calls to patients and/or Family timely · Seeing patients timely · Rounding with Attending daily

Performance metrics are essential for assessing the effectiveness and efficiency of healthcare professionals in various roles. For an Advanced Practice Registered Nurse (APRN) working in Cardiac Catheterization, it is crucial to develop measurable metrics to evaluate performance and ensure the delivery of high-quality care. In this context, the metrics will be developed based on improving communication, writing orders and notes timely, timely follow-up and follow-through, returning calls to patients and/or family timely, seeing patients timely, and rounding with attending daily.

Improving communication is a critical factor in enhancing patient care and interprofessional collaboration. To measure this metric, the APRN’s communication skills can be evaluated through various means. One approach is to analyze patient satisfaction surveys or feedback forms specifically addressing communication. The APRN’s performance can be assessed based on the scores related to effective and clear communication as reported by patients. Additionally, regular peer evaluations or observations of the APRN’s communication skills during team meetings or interprofessional interactions can provide insights into their performance.

Writing orders and notes timely is crucial for maintaining accurate documentation and ensuring prompt action. To measure this metric, the APRN’s adherence to documentation protocols and timelines can be assessed. This can be done by examining the completeness and timeliness of electronic health record entries, including order placement and progress note completion. Additionally, the time taken by the APRN to document key clinical information, such as procedure details or patient assessments, can be monitored to identify any areas for improvement.

Timely follow-up and follow-through are essential components of providing comprehensive and continuous care. Measuring this metric involves evaluating the APRN’s ability to promptly address patient needs, communicate results, and ensure timely coordination of care. The number of outstanding follow-up actions or unresolved issues can be tracked over time to determine if there are any patterns or areas requiring intervention. Similarly, the APRN’s responsiveness to consultation requests or providing timely updates to the treating physician can be considered as performance indicators.

Returning calls to patients and/or family timely is crucial for patient satisfaction and engagement. Measuring this metric involves assessing the APRN’s responsiveness to patient or family inquiries or concerns. A log can be maintained to record the time taken by the APRN to respond to phone calls or messages, along with the nature of the call and the resolution provided. The percentage of calls returned within a specified timeframe, such as 24 or 48 hours, can be calculated as a performance metric.

Seeing patients timely is critical for efficient patient flow and overall satisfaction. To measure this metric, the APRN’s appointment adherence can be evaluated. This can involve assessing the number of patients seen within the scheduled time slots and the average waiting time for patients. Additionally, tracking patient satisfaction scores specifically related to waiting times can provide insights into the APRN’s performance in this area.

Rounding with the attending daily promotes collaboration, interdisciplinary communication, and cohesive patient care. Measuring this metric involves assessing the APRN’s regularity and active participation in daily rounds. Attendance records can be maintained, and feedback from the attending physician or other team members can be sought to evaluate the APRN’s contribution during rounds. Additionally, patient outcomes or care coordination metrics can be examined to identify the impact of daily rounding on overall patient care.

In conclusion, developing performance metrics for an APRN working in Cardiac Catheterization involves creating measurable indicators for improving communication, writing orders and notes timely, timely follow-up and follow-through, returning calls to patients and/or family timely, seeing patients timely, and rounding with attending daily. These metrics can be assessed through patient satisfaction surveys, documentation audits, response time analysis, appointment adherence, and evaluation of collaborative practices. Regular monitoring of these metrics can help identify areas for improvement and ensure the delivery of high-quality care in cardiac catheterization practice.