Assignment: Go ahead and define what GDSS means, mention the major characteristics and capabilities of a GDSS. In addition to this, go ahead and mention the two options for deploying GDSS technology and describe briefly one of them. I need 850 words with 4 references
GDSS, or Group Decision Support System, is a computer-based tool that enhances decision-making processes within a group or team setting. It combines elements of communication and information technologies to facilitate effective collaboration and decision making. GDSS is designed to support group discussions, allowing participants to share information, analyze alternatives, and reach consensus more efficiently and accurately.
There are several key characteristics and capabilities that define a GDSS. First, GDSS is designed to allow participants to express their ideas and opinions in an anonymous manner. This anonymity promotes equal participation and reduces the influence of status or power differentials within the group. Second, GDSS provides a structured and systematic framework for decision making, often utilizing decision-making techniques such as brainstorming, ranking, or voting. This helps to organize the group’s discussions and ensures that all perspectives are considered. Third, GDSS allows for asynchronous collaboration, meaning that participants can contribute to the decision-making process at their own convenience, without having to physically be present at the same time or place. This increases flexibility and participation among geographically dispersed teams. Finally, GDSS provides mechanisms for documenting and storing decision-making processes, which can be valuable for future reference or evaluation purposes.
There are two main options for deploying GDSS technology: centralized and decentralized systems. In a centralized GDSS, all participants are physically present in the same location and use a shared computer system to interact and collaborate. This system often includes a large screen or projector that displays the shared information, while individual participants use dedicated terminals or devices to input their ideas or preferences. The centralized GDSS provides a common platform for participants to view and manipulate information, fostering a sense of unity and shared understanding. An example of a centralized GDSS is the Nominal Group Technique (NGT), which follows a structured process of idea generation, clarification, and ranking. NGT typically involves face-to-face interaction among a small group of participants, facilitated by a designated moderator who manages the GDSS.
The NGT process starts with each participant independently brainstorming ideas related to the decision at hand. These ideas are then shared one at a time in a round-robin fashion, allowing participants to clarify and discuss each idea before moving on to the next. Next, participants evaluate and rank the ideas, either on an individual basis or through a structured voting process. The GDSS software aggregates the individual rankings and generates a collective ranking, which is then used to identify the most preferred alternatives. Finally, the group engages in a discussion to reach a consensus on the final decision.
In summary, a GDSS is a computer-based tool that enhances group decision-making processes. It promotes equal participation, provides a structured framework for decision making, allows for asynchronous collaboration, and offers mechanisms for documentation. There are two options for deploying GDSS technology: centralized and decentralized systems. The centralized GDSS, exemplified by the Nominal Group Technique, facilitates face-to-face interaction and shared understanding among participants. NGT follows a structured process of idea generation, clarification, and ranking, ultimately leading to consensus building.