What new services/programs is your organization currently evaluating or performing that are assisting patients to reach their health goals?  How does this impact the bottom line of the organization? Please support your discussion with facts, relevant examples, and at least two citations from the peer-reviewed professional nursing literature or the required textbook readings. One page two references.

Title: Evaluating the Impact of New Services/Programs on Patient Health Goals and Organizational Bottom Line


In today’s rapidly evolving healthcare environment, organizations are continually striving to enhance their services and programs to assist patients in achieving their health goals. This propensity for innovation stems from the recognition that better patient outcomes not only contribute to improved quality of care but also impact the bottom line of the healthcare organization. This paper aims to analyze the new services/programs being evaluated or performed by our organization and assess their influence on patient health goals and organizational profitability.

Evaluation of New Services/Programs:

The ongoing evaluation of new services and programs is a fundamental aspect of organizational growth. The utilization of evidence-based practice to inform decisions regarding the implementation of these initiatives is crucial to ensure their effectiveness. Our organization is currently evaluating several innovative services and programs that have the potential to positively impact patient health goals. These include telemedicine, remote patient monitoring, and patient education initiatives.


Telemedicine, or the delivery of healthcare services remotely through technology, has gained significant attention in recent years. By allowing patients to access healthcare professionals without physical visits, telemedicine increases access to care, especially for those in remote areas. This innovative approach enhances patient convenience and satisfaction while reducing transportation costs and wait times.

Moreover, telemedicine has been shown to improve health outcomes in various populations, including chronic disease management and mental health support (Kruse et al., 2017). For example, patients with diabetes who engage in remote monitoring through telemedicine experience better glycemic control, leading to decreased hospitalizations and healthcare costs (Batsis et al., 2019). By promoting self-management and regular monitoring, telemedicine programs can assist patients in reaching their health goals while reducing the burden on healthcare facilities.

Remote Patient Monitoring:

Another service being evaluated by our organization is remote patient monitoring (RPM). RPM involves the use of medical devices to collect patient data remotely and transmit it to healthcare providers for real-time monitoring. Through this technology, healthcare professionals can track vital signs, detect early warning signs, and provide timely interventions.

RPM has been found to have numerous advantages, particularly in chronic disease management. Studies have demonstrated that RPM significantly reduces hospital readmissions, emergency department visits, and overall healthcare costs (Gysels et al., 2017). For instance, in patients with heart failure, RPM has shown to enhance medication adherence, decrease hospitalizations, and improve quality of life (Ang et al., 2020). By supporting proactive care and empowering patients to self-monitor, RPM programs contribute to better health outcomes and reduce healthcare expenditures.

Patient Education Initiatives:

Patient education initiatives play a pivotal role in assisting patients in reaching their health goals. These programs aim to empower individuals with knowledge and skills to manage their conditions effectively and make informed decisions regarding their health. Our organization recognizes the significance of patient education and is actively evaluating methods to enhance these initiatives.

Peer-reviewed literature has consistently highlighted the positive impact of patient education on health outcomes. Studies have shown that education programs improve medication adherence, promote self-care activities, and enhance satisfaction among patients (Liang et al., 2016). For example, in diabetic patients, education programs that focus on self-management techniques and dietary modifications have been associated with improved glycemic control and reduced complications (Funnell et al., 2018). By providing patients with information and support, education initiatives facilitate the achievement of health goals and contribute to the overall well-being of individuals.

Impact on Organizational Bottom Line:

The implementation of new services/programs aimed at assisting patients in reaching their health goals can have a significant impact on the bottom line of healthcare organizations. At first glance, it may seem that these initiatives increase organizational costs due to technological investments, staff training, and program development. However, an in-depth analysis suggests that the long-term benefits outweigh these initial investments.


– Ang, H. Y., Considine, J., & Marwick, T. H. (2020). Remote monitoring of heart failure patients. Journal of Cardiovascular Medicine, 21(1), 23-29.
– Batsis, J. A., DiMilia, P. R., Seo, L. M., Fortuna, K. L., Kennedy, M. A., & Blunt, H. B. (2019). Effectiveness of ambulatory telemedicine care in older adults: A systematic review. Journal of the American Geriatrics Society, 67(8), 1737-1749.

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